Privacy

Last revised: March 18, 2022

1.Introduction

1.1We are committed to safeguarding the privacy of our website visitors, service users, individual customers and customer personnel.

1.2This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.

1.3Our website incorporates privacy controls which affect how we will process your personal data. 

1.4In this policy, "we", "us" and "our" refer to Stockdoc, Inc. and its affiliates.

2.Credit

2.1This document was created using a template from Docular (https://seqlegal.com/free-legal-documents/privacy-policy).

3.The personal data that we collect

3.1In this Section 3 we have set out the general categories of personal data that we process.

3.2Registration information: To use certain features of the Services, you will need to register and create an account. When you create an account, you will be asked for basic registration information, such as an email address, username, and password.

3.3You will be asked to provide your phone number when you subscribe for our paid subscription services/plans or the free trial. 

3.4Financial information: We accept all payments via PayPal. You can pay directly with your Paypal account. You can also choose a direct payment gateway to complete your purchase and make payment with your credit card. In this case you do not need to have a PayPal account. Your card information is not stored and is handled over SSL encryption. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

3.6We may process data about your use of our website and services. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. 

4.     Purposes of processing and legal bases

4.1In this Section 4, we have set out the purposes for which we may process personal data and the legal bases of the processing.

4.2Operations - We may process your personal data for the purposes of operating our website, the processing and fulfillment of orders, providing our services, and other payment-related documentation. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services and business.

4.3Relationships and communications - We may process contact data, account data, transaction data and/or communication data for the purposes of managing our relationships, communicating with you by email, SMS, or telephone, providing support services and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our website visitors, service users, individual customers and customer personnel, the maintenance of relationships, and the proper administration of our website, services and business.

4.5Direct marketing - We may process contact data, account data and/or transaction data for the purposes of creating, targeting and sending direct marketing communications by email, SMS and making contact by telephone for marketing-related purposes. The legal basis for this processing is our legitimate interests, namely promoting our business and communicating marketing messages and offers to our website visitors and service users.

4.6Research and analysis - We may process usage data and/or transaction data for the purposes of researching and analyzing the use of our website and services, as well as researching and analyzing other interactions with our business. The legal basis for this processing is [our legitimate interests, namely monitoring, supporting, improving and securing our website, services and business generally.

4.7Record keeping - We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our business in accordance with this policy.

4.8Security - We may process your personal data for the purposes of security and the prevention of fraud and other criminal activity. The legal basis of this processing is our legitimate interests, namely the protection of our website, services and business, and the protection of others.

4.9Insurance and risk management - We may process your personal data where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks and/or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

4.10Legal claims - We may process your personal data where necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

4.11Legal compliance and vital interests - We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.

5.Providing your personal data to others

5.1We may disclose your personal data to our insurers and/or professional adviser  insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice.

5.2Your personal data held in our website database will be stored on the servers of our hosting services providers[ identified at Amazon Web Services (AWS).

5.3Financial transactions relating to our website and services are OR [may be] handled by our payment services providers, Paypal. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices at https://www.paypal.com/us/webapps/mpp/ua/privacy-full.

5.4In addition to the specific disclosures of personal data set out in this Section 5, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

6.Retaining and deleting personal data

6.1This Section 7 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

6.2Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3We will keep your account and contact data for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a legitimate business need to do so, or as required by law, whichever is the longer. For personal data collected, unless otherwise required in order for us to comply with industry regulations or law, we will only retain your personal data for at least two years after the closure of your account. To determine the appropriate retention period for your personal data, we will consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we use your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

        We will retain your personal data as follows:

(a)account data and contact data will be retained as long as you have a paid subscription with Stockdoc;

(b)account data and contact data will be retained for a minimum period of 1 year following the date of closure of the relevant account, and for a maximum period of 2 years following that date;

(c)usage data will be retained for 2 years following the date of collection;

6.4Notwithstanding the other provisions of this Section 7, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

7.Your rights

California law permits visitors who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. California residents may have the right:

• To know the categories of personal information that Stockdoc has collected about you, the business purpose for collecting your personal information, and the categories of sources from which the personal information was collected;
• To access the specific pieces of personal information that Stockdoc has collected about you;
• To know whether Stockdoc has disclosed your personal information for business purposes, the categories of personal information so disclosed, and the categories of third parties to whom we have disclosed your personal information;
• To have Stockdoc, under certain circumstances, delete your personal information;
• To opt out of the “sale” of your personal information; and
• To be free from discrimination related to the exercise of these rights.

To make such a request, please contact us at hello@stockdoc.biz. After we receive your request, we may request additional information from you to verify your identity. Your authorized agent may submit requests in the same manner, although we may require the agent to present signed written permission to act on your behalf, and you may also be required to independently verify your identity with us and confirm that you have provided the agent permission to submit the request. In some cases, data obtained from cookies is shared with third parties and may be considered a “sale of personal information” under the California Consumer Privacy Act (CCPA). You can exercise your right to opt out of that sharing at any time by following the Opt Out Choices links above.

Please contact us at hello@stockdoc.biz to request access to an alternative format of this Privacy Policy.

8.Amendments

8.1We may update this policy from time to time by publishing a new version on our website.

8.2You should check this page occasionally to ensure you are happy with any changes to this policy.

8.3We may notify you of significant changes to this policy by email.

9.Our details

9.1This website is owned and operated by Stockdoc.

9.2We are registered in California.

9.3You can contact us by email, using hello@stockdoc.biz